Privacy Policy of 21Bit Casino

21Bit Casino recognises the importance of protecting personal data and maintaining the privacy of all users who access its services. This Privacy Policy explains how personal and non-personal information is collected, processed, stored, and protected when users create an account, use the platform, or interact with casino services. The policy applies to all users accessing 21Bit Casino from Australia and is implemented in line with applicable data protection and privacy regulations.

21Bit Casino processes personal data lawfully, fairly, and transparently, ensuring that information is used only for defined purposes and retained only for as long as necessary. Appropriate technical and organisational measures are applied to safeguard data against unauthorised access, loss, or misuse.

Information We Collect

21Bit Casino collects personal information that users voluntarily provide during account registration and ongoing account use. This information includes full name, date of birth, residential address, email address, telephone number, and payment-related details required to process deposits and withdrawals. Identity verification documents such as government-issued identification and proof of address may also be collected to meet regulatory and security obligations.

In addition to personal data, non-personal and technical information is collected automatically when users access the platform. This includes IP address, browser type, operating system, device identifiers, login timestamps, and activity logs related to gameplay and transactions. This data helps ensure platform stability, prevent fraud, and maintain system security.

How We Use Your Information

Information collected by 21Bit Casino is used primarily to provide and manage casino services. Personal data is required to create and maintain user accounts, process payments, verify identity, and comply with legal and regulatory obligations. Account-related communications, including security notifications and service updates, are also based on the information provided by users.

Technical and usage data is used to monitor platform performance, detect suspicious activity, and improve operational reliability. Where applicable, contact information may be used to provide information about account status, bonuses, or service-related updates. Any marketing communication is limited and managed according to user consent preferences.

Cookies and Tracking Technologies

21Bit Casino uses cookies and similar tracking technologies to enhance user experience and support essential platform functions. Cookies are small data files stored on a user’s device that allow the platform to remember login sessions, language preferences, and security settings. Certain cookies are required for the website to function correctly and cannot be disabled without affecting service availability.

Additional cookies may be used for analytical purposes to understand how users interact with the platform. Users can manage cookie preferences through their browser settings and choose to block or delete cookies. Disabling cookies may limit access to certain features or affect account functionality.

Data Protection and Security

21Bit Casino applies comprehensive security measures to protect personal data from unauthorised access, alteration, or disclosure. Data transmissions are secured using SSL encryption technology, ensuring that information shared between users and the platform remains confidential. Access to personal data is restricted to authorised personnel who require it for operational or compliance purposes.

Internal systems are monitored regularly to detect vulnerabilities, and security protocols are updated to address emerging risks. Personal data is stored on secure servers with controlled access, and retention periods are defined according to legal, regulatory, and operational requirements.

User Rights

Users of 21Bit Casino have rights regarding their personal data in accordance with applicable privacy and data protection laws. These rights include the ability to request access to personal information held by the casino, request correction of inaccurate or incomplete data, and request deletion of data where legally permissible.

Requests related to data access, correction, or deletion are processed after identity verification to ensure data security. Certain information may be retained where required to comply with legal obligations, resolve disputes, or enforce platform policies.

Updates to This Policy

21Bit Casino may update this Privacy Policy to reflect changes in legal requirements, operational practices, or data protection standards. Any material changes will be communicated through the platform or by other appropriate means. Continued use of the services after policy updates indicates acceptance of the revised terms.

This Privacy Policy remains in effect and governs the handling of personal data for all users accessing 21Bit Casino from Australia.